Privacy Policy

Last Updated: January 2026

1. Overview

Delightful OS, LLC, doing business as Squeeze Reviews ("Squeeze Reviews," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://www.squeezereviews.com, use our review collection platform, communicate with us, or we otherwise process your Personal Information (collectively, the "Platform").

Important Note About Our Service: Squeeze Reviews provides a platform that allows businesses (our "Customers") to collect reviews from their customers and clients ("Reviewers"). This Privacy Policy applies to both:

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

2. Information That Squeeze Reviews Collects About You

We collect information about you ("Personal Information"):

Information from Our Customers. When you subscribe to our service, create an account, make a purchase, or request information from Squeeze Reviews, we collect information such as your name, business name, contact information (including email address and phone number), billing information, and account credentials. If you contact us for support or attend an event, you may also provide similar information.

Information from Reviewers. When you submit a review through our Platform on behalf of one of our Customers, we collect the information you provide, which may include your name, email address, the content of your review, ratings, and any other information you choose to include in your review. This information is collected on behalf of our Customer and is subject to their privacy practices in addition to this Privacy Policy.

Information from Third Parties. We may obtain information through marketing partners, vendors, and suppliers. This information can include your name, contact information, and publicly available content.

Automatically Collected Information. We collect information about how you interact with the Platform, including information about your device (such as IP address and other technical information), the actions you take on our Platform, and through the use of cookies, pixel tags, and similar technologies. Please view our separate Cookies Policy for more information on our use of cookies.

3. How Squeeze Reviews Uses Information It Collects About You

We use Personal Information that we collect about you or that you provide to us for the following purposes:

For Platform Functionality and Development. We use information to provide, offer, personalize, and improve the Platform. This includes enabling our Customers to collect, manage, and display reviews, and allowing Reviewers to submit reviews. We use technical information like IP addresses to provide network connectivity, measure usage levels, diagnose server problems, and provide security features.

To Display Reviews. Reviews submitted through our Platform may be displayed on our Customers' websites via our widget embedding technology (iframe). When you submit a review, you understand and agree that your review may be displayed publicly on the website of the business you are reviewing.

For Customer Support. We use your Personal Information to provide customer support for the Platform, respond to inquiries, and resolve issues.

For Business Operations. We use information to operate our business, including accounting, auditing, billing, reconciliation, collection activities, and compliance with contractual obligations.

To Communicate. We use contact information to communicate with you about the Platform, your account, customer service requests, security updates, policy changes, and to send marketing materials in accordance with your communication preferences.

To Protect and Secure the Platform. We may use information to keep our Platform safe, including fraud monitoring and prevention and cybersecurity efforts.

For Advertising and Marketing. We may use Personal Information to provide personalized content, verify eligibility for promotional offers, engage in targeted advertising, and study the effectiveness of marketing campaigns.

For Legal and Regulatory Purposes. We may use Personal Information to comply with legal, regulatory, or related obligations, including to protect our legal rights.

LEGAL BASIS FOR OUR USE: Certain data protection laws require us to identify a valid legal reason before we collect, use, share or process your Personal Information. We will collect Personal Information from you only where we have your consent, where we need it to perform a contract with you, where we have a legal obligation, or where the processing is in our legitimate interests and not overridden by your data protection rights.

If you have questions about the legal basis on which we collect and use your Personal Information, please contact us using the contact details in the HOW TO CONTACT US section below.

4. How Squeeze Reviews Protects Your Information

We design our Platform to provide reasonable and appropriate administrative, technical and organizational security measures to protect your Personal Information against risks such as loss, destruction, and unauthorized access, alteration, use or disclosure. We require our suppliers and vendors to apply similar protections when they access or use Personal Information that we share with them. No technology can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the instructions in the HOW TO CONTACT US section below.

5. When Squeeze Reviews Shares Your Information

We may disclose Personal Information with the following categories of third parties:

With Our Customers. If you are a Reviewer, the review and information you submit is provided to the Customer (the business you are reviewing) and may be displayed publicly on their website.

With Service Providers. We share information with authorized vendors and suppliers to provide services we have contracted for, such as payment processing (including Stripe for payment processing), website hosting, data analysis, IT services, and customer service. Our contracts with these providers include provisions to protect your Personal Information.

For Advertising and Marketing. We may share your information with third-party partners to deliver advertising and marketing content and to study campaign effectiveness.

For Connections to Third-Party Services. If you connect third-party services to the Platform, you are agreeing to provide information to those services under their respective terms and privacy policies.

Sales, Mergers & Acquisitions. We may disclose Personal Information as part of a corporate transaction such as a reorganization, merger, sale, or transfer of business assets.

For Legal Purposes. We may disclose your information to comply with law, respond to legal proceedings, or protect our legal rights.

At Your Direction or With Your Consent. We may disclose your Personal Information where you consent to the disclosure or direct us to disclose the information.

6. Data Retention

We will retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Reviews: Reviews submitted through the Platform are retained as long as our Customer maintains their account and chooses to display the reviews. Reviewers who wish to modify or delete their reviews should contact the business they reviewed directly.

7. Information From Children

We do not knowingly collect, use, disclose, sell, or share Personal Information from children under 16. If we learn that we have collected Personal Information of a child under 16 we will take steps to delete the information as soon as possible. If you are under 16, do not provide any information to Squeeze Reviews. If you become aware that a child under 16 has provided Personal Information, please contact us using the HOW TO CONTACT US section below.

8. Links to Other Websites and Services

We are not responsible for the practices of websites or services linked to or from the Platform. This Privacy Policy does not address third-party policies and practices. The inclusion of a link on the Platform does not imply our endorsement of the linked site or service.

9. Do Not Track

Some browsers incorporate a Do Not Track (DNT) feature. At this time, the Platform does not respond to DNT signals.

10. YOUR LEGAL RIGHTS

Squeeze Reviews respects your rights related to your Personal Information. Depending on where you live, you may have rights to request access to, corrections of, or deletion of your personal data. See below for more information based on your location.

11. European Privacy Rights

If you are in Europe, you may have the following rights under the GDPR, the UK GDPR, or Swiss nFADP:

Rights to Access, Portability, Correction, or Deletion. You may request to correct, update, access, or delete your Personal Information by contacting us using the HOW TO CONTACT US section below. We may need to retain certain information for recordkeeping purposes or to complete transactions you began prior to your request.

Right to Object. You can object to processing of your Personal Information or ask us to restrict processing.

Right to Withdraw Consent. If we collected your Personal Information with your consent, you can withdraw consent at any time. This will not affect the lawfulness of processing prior to your withdrawal.

Right to Complain. You can contact your local data protection supervisory authority. You may also contact us using the HOW TO CONTACT US section below.

12. U.S. Privacy Rights

Residents of certain US states (such as California, Colorado, Connecticut, Virginia, and others) may have additional rights under state privacy laws.

Right to Opt Out of Sale/Share/Targeted Advertising. Squeeze Reviews does not sell your Personal Information for money. However, certain state laws may consider the disclosure of information for advertising purposes to be a sale or sharing. You may opt out by contacting us using the HOW TO CONTACT US section.

Rights to Access, Correction, and Deletion. You can request access to, correction of, or deletion of your Personal Information by contacting us using the HOW TO CONTACT US section.

Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.

Categories of Personal Information Collected. In the past 12 months, we have collected the following categories of Personal Information:

13. International Data Transfers

Squeeze Reviews is headquartered in the United States. We may transfer your Personal Information between the United States and our service providers in other countries. We will process your Personal Information in a way that meets the commitments of this Privacy Policy and complies with applicable law.

14. Privacy Policy Updates

Squeeze Reviews may change this Privacy Policy at any time. We will notify you of changes if required by law. Your continued use of the Platform after we make changes is deemed to be acceptance of those changes.

15. How To Contact Us About This Privacy Policy

To ask questions about this Privacy Policy and our privacy practices, contact us at reece@squeezereviews.com or by mail at:

Delightful OS, LLC (DBA Squeeze Reviews)

ATTN: Privacy Department

215 W Michigan Ave, Suite 35

Ypsilanti, MI 48197

United States